Parts & Service

To submit a request for warranty or replacement parts, or to request technical help, please contact your local Venmar CES representative or Venmar CES directly via our Parts Order/Service Request Form below. If you need immediate assistance, call 1-866-4-VENMAR (1-866-483-6627) or email Venmar CES Service Department.

To ensure that you receive the correct part and/or adequate service support, please identify the serial number, job name and unit tag number before submitting the Parts Order/Service Request Form or contacting the factory. The serial number label can be found either on the end of the unit, near the power connection (top corner), or on the first panel, next to the disconnect switch.

Applied Product Serial Number Location
Light Commercial Product Serial Number Location
Venmar CES Serial Tag
Serial Number - Applied Products   Serial Number - Light Commercial Products Serial Number Label

Parts Order/Service Request Form

Submit
* Required

Contact Venmar CES Service Department
TOLL FREE: 1-866-483-6627

Light Commercial Factory

TEL: 1-306-242-3663
FAX: 1-306-242-3484

Light Commercial Products
ERV500i/e, ERV1000i, ERV1500i/e, ERV2000i/e, ERV3000i/e
HRV600i, HRV700i, HRV1200i, HRV2000i/e
VHC-36, VHC-42, VHC-50, VHC-72
ERV1100w, ERV2000w
HRV450w, HRV1000w
AHU2000w

Applied Factory

TEL: 1-819-399-2175
FAX: 1-819-399-2612

Applied Products
ERV5000i/e, ERV6500i/e, ERV8000i/e, ERV10000i/e
HRV3000i/e, HRV5000i/e, HRV6500i/e, HRV8000i/e, HRV10000i/e
EnergyPack